Mission, Vision and Values
MISSION
The Toronto Grace Health Centre, guided by the compassionate values of The Salvation Army, provides care and comfort to the chronically and terminally ill and their families.VISION STATEMENT
The Salvation Army Toronto Grace Health Centre will transform the experience of rehabilitation, aging, chronic illness and end of life care with compassion, innovation and clinical excellence.CORE VALUES
In fulfilling our mission and vision, the following values drive our work:Intrinsic Value of Every Individual
No matter how diminished people's capacities, how difficult their lives, or diverse their backgrounds, we value and respect people unconditionally: we accord them dignity and offer them choices.
Addressing the Whole Person
The whole person is important so we respond to their physical, mental, spiritual, emotional and social needs and choices.
Integrity
Integrity is crucial to all interactions and we show it through honesty, ethical conduct, accountability, fairness, confidentiality, promise-keeping, and responsible behaviour.
Caring
We show caring through compassion, empathy, a focus on individuals wants and wishes, and responsiveness to patients goals.
Community
Community nourishes us and creates a sense of feeling at home. We achieve this through hospitality, valuing each persons contribution, developing trusting relationships, giving, gratitude, delight and celebration.
Partnerships
To respond to changing and emerging needs, we collaborate and partner in the planning and delivery of services.
Excellence
We strive for excellence through continuous improvement, life-long learning, creating and fostering innovation, and giving our best.
Stewardship
We employ restraint, respect for the environment, recycling, reduction of environmental impact, sustainable practices and the use of renewable resources.
Teamwork
Teamwork is essential. It values the contribution of all disciplines, volunteers, loved ones and the patients themselves and is seen in cooperation, collaborative decision-making and mutual accountability.