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Complex Systems Support Program

The Complex Systems Support Program (CSSP) provides patient centred care designed to improve the quality of life of individuals who have chronic diseases and/or complex medical conditions including medically complex geriatrics. Patients receive skilled clinical treatment and many participate in slow-paced, long duration rehabilitation with the goal of successful discharge to the community or to an active rehabilitation program.

Admission Criteria
  • Adults, 18 years and older
  • Progressive conditions requiring ongoing medical care and 24/7 nursing care.
  • Patients requiring slow-paced rehabilition need to have goals for at minimum two therapeutic interventions (e.g. nursing for wound care, physiotherapy, speech language pathology etc.)
  • Patents have an anticipated ability to learn and participate in care.
  • Complex medical conditions may include:
  • cardio-respiratory diseases,
  • endocrine dysfunction,
  • mental health impairment,
  • diabetes,
  • cognitive impairment
  • deconditioning as a result of prolonged hospitalization
  • transplants
  • renal disease including patients on heamodialysis (dialysis done at acute site)
  • Admission applications are accepted from acute care, rehabilitation, long-term care, community programs and primary care practitioners/teams.
  • Patients care needs may include non-ventilated tracheostomy care, enteral feeding, ostomy care, wound management and functional restoration.

  • Contact Information:
    Complex Systems Support Program, 4th Floor
    Phone: 416-925-2251 ext 206
    Admitting fax: 416-925-3211

    Janet Stonehouse
    Patient Care Manager, ext. 205

    Michelle McDonell
    Admitting Coordinator, ext. 230

    Maureen O'Dell
    Social Worker, ext. 242
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