Awards Recognition and Celebrations
National Best Practices Award
This 2001 award by the Editorial Board of Hospital Quarterly and the Educational Services Group of the Ontario Hospital recognizes the originality, relevance and objectivity of Toronto Graces Wireless Synergy in Healthcare. Toronto Grace was one of the first Canadian hospitals to provide wireless internet access to both staff and patients. Staff use the wireless infrastructure to retrieve clinical information, patients use the wireless internet access to keep in touch with family and the rest of the world, and visitors can use the wireless internet to stay connected to their business while visiting their relatives. "Together, touch and technology form two of the strongest forces in healthcare today."Toronto Grace Receives NQI Progressive Excellence Program (PEP) Level I and Ontario Hospital Associations Healthy Hospital Innovators Award
Following a comprehensive submission and on-site verification process in 2005, Toronto Grace Health Centre has achieved a Level I award from the National Quality Institute, a leading authority in Canada on workplace excellence based on quality systems and healthy workplace criteria.The levels of NQI-PEP are progressive in scope, designed so that organizations, both in the health care and non health care sectors can be externally recognized at different levels. This reinforces and assists in sustaining a focus on excellence through quality and continuous improvement. Some strengths commended in the assessment visit are:
- Commitment to Healthy Workplace Principles
- Leadership commitment and involvement
- Openness to knowledge transfer and networking
- Training programs
- Focus on Occupational Health and Safety and compliance mechanisms
High Performance Status in Clinical Utilization and Outcomes
Complex Continuing Care Hospital Report 2005
The Hospital Report is based on a balanced scorecard framework and reports are independently prepared by the Canadian Institute for Health Information (CIHI) and the Hospital Report Research Collaborative (HRRC) based at the University of Toronto. Ontario's Hospital Reports are considered one of the most advanced approaches to reporting on hospital performance in North America.
Staff Recognition
Toronto Grace truly believes that its staff are the everyday heroes of healthcare. Our Annual Awards Ceremony highlights the dedication of long service staff. Our Outstanding Achievement Award recognizes the special contributions of individuals and teams who have furthered our Mission and Values through an innovation that significantly improves a service and/or patient care. Our Quality of Life Award celebrates a specific act of care, comfort, or compassion (outside ones job duties) that demonstrates our values and enhances the quality of life for our patients.
Each year the Management Team hosts Summerfest, a catered buffet and entertainment on our roof garden and Winterfest, a special celebratory dinner served to all three shifts.