The Salvation Army Toronto Grace Health Centre was surveyed by Accreditation Canada on March 21, 22, 23, 24, 2021
Toronto Grace Health Centre was awarded – ACCREDITED WITH COMMENDATION
Purpose of Accreditation
Accreditation is granted by Accreditation Canada, a national non-profit, independent organization.
It is a voluntary process for health care providers to assess every aspect of the care and service they deliver against national standards.
The process consists of a self-assessment, on-site survey and follow-up actions for improvement. Organizations examine all areas of their service, obtain advice from their peers, increase credibility and involve partners and clients during on-site interviews.
Participation in Accreditation
Organizations that participate in the accreditation program benefit from the guidance provided to achieve standards of excellence. It demonstrates an organizations commitment to continuous quality improvement and provides transparency and public accountability.
Toronto Grace Accreditation Results
The following Accreditation highlights are the direct feedback from the surveyors:
Successes:
- Renewed Strategic Plan
- Ontario Health Teams
- Permanent home
- Leadership
- Capacity and diversity of programs
- GoldCare
- Physicians
Overall Strengths:
- The “Phoenix”
- Engaged Board of Trustees
- COVID-19 response
- Positive reputation in community
- Collegial work environment
- PARTNERSHIPS
- Nimble, resilient, optimistic organization
- Physician recruitment and engagement
- Lived values
- Responsiveness to system needs